Certainly, Samsung smart TV users face multiple issues when using and accessing their devices, like any other technological device. However, issues could arise due to the internet connectivity, power supply, performance, issues, etc. So, to eradicate these issues, we present you with an effective Samsung Smart TV Troubleshooting Guide including proven tips.
In addition, this guide not only helps users fix the common Samsung smart TV issues but also helps in finding the root causes of it. Further, this guide also teaches you How Do I Troubleshoot My Samsung Smart TV in quick and easy ways. So, read this guide further for more insights!
What’s the Need For the Samsung Smart TV Troubleshooting?
Generally, there are several causes indicating the need for Samsung TV troubleshooting. So, here are some of the key reasons:
- Power issues
- Remote control issue
- Performance issues
- App issues
- Technical glitches and bugs
- Picture issues
- Connectivity issues, etc.
A Quick Samsung Smart TV Troubleshooting Guide!
After identifying the need for troubleshooting the Samsung Smart TV, now you must know How Do I Troubleshoot My Samsung Smart TV. So, there are multiple ways to fix the issues associated with this streaming device. So, have a closer look at the below tips:
Ensure Power Supply
- First and foremost, make sure your Samsung TV is receiving adequate power.
- Additionally, use the original power adapter and cords to connect your TV to the wall outlet.
- Immediately discard and replace the damaged, and broken cables or change the faulty wall outlets.
Tips For Software Issues
- Most importantly, soft reset or power cycle your smart TV to fix the technical glitches and bugs.
- For that, unplug the TV from the power supply, wait for 30 seconds, and plug it back into the wall outlet, as removed initially.
- Most importantly, check the firmware or software updates on your Samsung TV. If there are any updates available, install it by checking its version and compatibility with your TV model.
Resolving Remote Control issues
- Additionally, confirm that the TV remote is working fine and there are no buttons stuck on the remote.
- Further, put the new batteries into the remote.
- If your remote stopped working, then change it immediately.
Fixes For Device Overheating
- Moreover, ensure that there is proper ventilation in the room where you place your TV.
- Sometimes, the TV experiences thermal shutdown due to overheating. Therefore, place it inside your premises outside the direct sunlight.
Avoid App Issues
- Further, use the latest version of the SmartThings app for accessing your TV remotely.
- Clear the app cache and other temporary files from your device to ensure its proper functioning.
Verify Device Settings
- Check and verify the settings or configuration of your Samsung TV when setting it up for the first time.
- After that, regularly check your smart TV for viruses or other malware via a virus scan. If you find any virus, immediately remove it.
- Sometimes, your TV automatically gets off. This could occur due to the improper sleep timer.
Eradicating the Picture Issues
- If there are any issues with the picture quality or there are dots or lines on the screen, then visit Settings and proceed with the Self Diagnosis.
- Then, follow the on-screen instructions to fix this issue.
- Apply a picture test and if it shows a pattern, then verify your connections and inputs.
Factory Reset
- When nothing works, then factory reset your Samsung Smart TV.
- For that, press the Home button using the remote control.
- After that, navigate to Settings>General & Privacy select Factory Data reset, and follow further instructions.
On the Whole
Overall, you have now gone through this effective Samsung Smart TV Troubleshooting Guide. In this guide, you have learned about the reasons to troubleshoot the smart TV and its corresponding fixes. Hopefully, using our brief guide, you can fix the temporary issues associated with your device. For more queries, reach out to us!